Established UK Pub company currently has an opportunity for a training and development manager to improve on FOH standards, sales and recruitment and retention. The role is concentrated in London and the South.

Assist with Recruitment of Front of House pub managers and front of house staff 

Deliver probation training 121 and as a group and mentor new management starters - first 3 months

To Create service standards and ensure managers deliver on these standards through training

Provide  sales training – upselling and growing sales – product knowledge - Food sales have recently increased by 19% due to improved food offering. 

Provide financial training –all paperwork – sales reporting – managing wages – managing budgets

Recruitment training – interviewing  – developing, managing and retaining staff 

You will be responsible for training in the steps of service travelling to the company sites in London/ South region 

The company estate has more recently developed gastro sites and are seeking to improve upon their Front of House customer experience and wet led sales 

About you

Knowledge of running a pub and or hospitality, with previous experience in delivering training, retention, upselling with measurable metrics to monitor improved performance/sales 

Financial knowledge – managing budgets and meeting sales targets

Knowledge of training and recruitment, mentoring  within pubs or restaurant brands

History of delivering wet sales growth

Great personality with can do attitude and confidence 

A love of the industry and the ability to represent the changing face of the brand whilst  keeping the company core values.

Recruit in a challenging market. 

Salary and Benefits 

Travel expenses paid 

laptop plus mobile 

Knowledge of running a pub and or hospitality, with previous experience in delivering training, retention, upselling with measurable metrics to monitor improved performance/sales 

Financial knowledge – managing budgets and meeting sales targets

Knowledge of training and recruitment, mentoring  within pubs or restaurant brands

History of delivering wet sales growth

Great personality with can do attitude and confidence 

A love of the industry and the ability to represent the changing face of the brand whilst  keeping the company core values.

Recruit in a challenging market. 

Salary and Benefits 

Office space and training room located in NW3

Travel expenses paid 

laptop plus mobile