General Manager – New Vegan Matcha Café - Central London

This is a unique opportunity to join an international brand at the very beginning of its UK journey. As General Manager, you'll play a key role in bringing the brand's vision to life, creating an exceptional customer experience, building a high-performing team, and establishing the café as a destination for premium matcha, plant-based food, and wellness-focused cafe outlet.

This is a fantastic opportunity to join the business from the beginning and play a key role in shaping the team, culture, and customer experience.

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The Role

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Open and lead the day-to-day running of the café
The successful candidate will be responsible for designing, implementing, and maintaining the café's operational documentation. This includes creating comprehensive Standard Operating Procedures (SOPs) and an Opening Operations Manual to establish consistent working practices across the business.
Recruit, train, and develop the front-of-house team
Deliver excellent customer service and maintain high standards
Manage daily operations and support the business as it grows
Create a positive and motivated team environment

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About You

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Previous experience as a General Manager or Assistant General Manager in hospitality
Strong leadership and people management skills
Experience recruiting, training, and developing teams
Able to work in a fast-paced environment and take ownership of operations
Experience in premium cafés, operations with knoweldge in matcha beverages and a vegan lifestyle
Well presented with a passion for wellness, plant-based concepts, or specialty cafés is a bonus

Daytimes - Central London - £45 k - investment to expand

If you're a hands-on leader looking for the opportunity to be part of an exciting new opening, we'd love to hear from you.