Receptionist

Receptionist – Renowned Hotel Group – Kettering - £15,000 per annum

Company Profile

A fantastic market leading hotel company with a focus on great, friendly service with a smile are looking for an experienced receptionist to join their expanding team.

Role

The successful candidate will report directly to the general manager and will oversee all reservations from intimate bookings to large parties. You will be responsible for responding to all incoming calls from repeat and new customers in regards to bookings and general enquiries, guest check-ins, switchboard maintenance and shift and dairy management. You will be a key member of the team and will be on hand to assist your front of house colleagues and the first and last point of contact for the clientele.

Candidate Profile

The ideal candidate will be impeccably presented and will have at least 12 months experience in a Receptionist/Hospitality Management role. You will be expected to manage the reservation system and coordinate all reservations and update the kitchen and management on any specific requirement from guests from intimate bookings through to large parties. You will demonstrate a very high level of customer service at all times, be an ambassador for the restaurant handling all telephone, written and emailed enquiries. You will be the first point of contact for all guests and the face of the hotel so excellent presentation is required.

Salary & Benefits

£15,000 per annum hour

Excellent career prospects

Competitive holiday package

In accordance with the Asylum and Immigration Act 1996, candidates must prove their entitlement to work in the UK – Verification of Documentation will be undertaken as part of the recruitment process

£14,500 - £15,000 per annum